FAQ

Frequently asked questions.

Common questions about auli, the filtration, and what to expect after you order.

Section 01

About auli

3 questions

auli is a purifying lamp — a true HEPA air purifier built into a designer floor lamp. It removes 99.97% of airborne particles while fitting naturally into any room.

Both — genuinely. The air purifier is not an afterthought, and neither is the lamp. auli is designed so neither function compromises the other.

auli is designed in Los Angeles and engineered to meet HEPA air quality standards.

Section 02

How auli compares

4 questions

Tower purifiers are designed to be hidden or ignored. auli is designed to be a focal point — and cleans the air just as effectively.

Yes. auli delivers a CADR comparable to dedicated purifiers rated for the same room size. The HEPA filtration meets the same 99.97% standard.

In most cases, yes. If your current purifier is rated for up to 400 sq ft, auli handles the same space — and looks considerably better doing it.

Most purifiers are appliances that happen to sit in your home. auli is a lamp that happens to purify — the distinction matters to anyone who cares about their space.

Section 03

Air purifier basics

5 questions

auli draws room air through a multi-stage HEPA filter, trapping particles as small as 0.3 microns. Clean air is returned to the room. The process repeats continuously.

HEPA stands for High Efficiency Particulate Air. A true HEPA filter captures 99.97% of particles 0.3 microns or larger — including dust, pollen, pet dander, mold spores, and most smoke particles.

auli is rated for rooms up to 1836 sq ft every hour. For larger open-plan spaces, two units are recommended — the Duo Bundle is designed for exactly this.

On the highest setting, auli cycles the air in a 1836 sq ft room every hour.

Yes — for best results, run auli continuously at a low or medium fan speed. Air quality degrades quickly when purification stops.

Section 04

Performance & what it captures

7 questions

auli captures dust, pollen, pet dander, mold spores, smoke particles, and fine particulate matter (PM2.5). The activated carbon layer also reduces VOCs and odors.

PM2.5 refers to fine particles 2.5 microns or smaller — small enough to penetrate deep into the lungs. Common sources include cooking smoke, traffic exhaust, and wildfire smoke. auli captures these effectively.

Yes. auli removes the most common airborne allergens — dust mite particles, pollen, and pet dander — at 99.97% efficiency.

The activated carbon pre-filter reduces common VOCs (from cleaning products, paints, off-gassing furniture) and household odors including cooking and pets.

Yes. Run auli at its highest fan speed during smoke events. HEPA filters are highly effective against the fine particles in smoke.

You'll notice cleaner air within hours. The PM2.5 indicator on the lamp changes in real time — from warm amber (higher particle count) to a calm white (clean air).

auli's is rated at >245 cfm (>416 m3/hr) CADR.

Section 05

The lamp

4 questions

Yes. The lamp and purifier operate independently. You can have the light on without the purifier running, and vice versa.

Yes. auli's light can be adjusted to your preferred brightness level via the rotary knob on the unit, remote, or app.

auli uses LED light bulbs, tuned for warm, ambient light that complements living spaces.

No. The lamp and air purifier are separate systems. The light emits no UV or ozone.

Section 06

Filters & maintenance

5 questions

Filters last for 2200 hours. For most households, it means 3-6 months depending on usage and air quality. A filter replacement indicator will alert you when it's time.

Filter replacement takes under two minutes. Twist the base, remove the old filter, insert the new one, and reattach. No tools needed.

auli uses a multi-layer filter: an outer activated carbon pre-filter for VOCs and odors, and a true HEPA inner filter for particles. Replacement filters are available from auli directly.

No. HEPA filters cannot be washed or vacuumed — doing so damages the filter media. Replace the filter when indicated.

Replacement filters are available at auliair.com. Subscribe for filters and save — they ship automatically when you need them.

Section 07

Setup, controls & daily use

5 questions

Place auli in your room, plug it in, and press the power button on the base. Setup takes under a minute — no app or Wi-Fi required.

Fan speed is adjusted via the touch control on the base. Three speeds are available: low for continuous quiet operation, medium for everyday use, and high for active purification.

On the lowest setting, auli operates at 28 dB — quieter than a whisper. It's designed for bedrooms and living spaces where silence matters.

Place auli in the room where you spend the most time. Near a seating area or bedside is ideal. Leave at least 6 inches of clearance around the base for optimal airflow.

No. auli works entirely offline with simple physical controls. No app, no Wi-Fi, no account required to operate.

Section 08

Shipping, returns & warranty

5 questions

Orders ship within 24 hours on business days. You'll receive a tracking link by email as soon as your order is on its way.

Yes — free standard shipping on all orders in the contiguous United States.

auli comes with a 30-day risk-free trial. If you're not completely satisfied, return it within 30 days for a full refund — no questions asked.

auli is covered by a 1-year limited warranty against manufacturing defects. Email hello@auliair.com to start a warranty claim.

Email hello@auliair.com with your order number. Our team will provide a prepaid return label and process your refund within 5 business days of receiving the return.

Section 09

Subscription & account

3 questions

Subscribe & Save gives you auli at a discounted price plus automatic filter deliveries on your schedule. You can pause, skip, or cancel at any time — no lock-in.

Log in to your auli account at auliair.com to view, pause, or modify your subscription. You can also email us at hello@auliair.com and we'll handle it right away.

Yes, at any time. There are no cancellation fees or penalties. Log in to your account or contact us and your subscription will be cancelled immediately.

Still have questions?

We read every message.

Email hello@auliair.com — we usually reply within one business day.